Terms of use

Rakoo (the “Service”, available at rakoochange.tech) is a non-custodial user interface that aggregates public crypto exchange protocols. The Service does not issue its own coins, does not hold user funds, and does not act as a counterparty to any trade. For swaps between EVM tokens, the interface routes transactions through public DEX smart contracts (Uniswap, Sushiswap, 1inch, etc.) using the LiFi API. For exchanges involving non-EVM coins (Bitcoin, Solana, TRON, TON, etc.), the interface picks the best rate among multiple trusted independent exchange providers.

To use the Service, you must be at least the age of majority in your jurisdiction (in most countries — 18+). By using the Service you confirm you meet this requirement. If you access the Service on behalf of a legal entity, you represent that you are duly authorized and that the entity is properly established and accepts these terms.

In “Direct swap” mode you sign every transaction with your own crypto wallet. The Service never accesses your private keys, seed phrases or funds. In “Via exchange” mode funds pass through the selected third-party exchange. The Service does not control the exchange flow and cannot freeze, cancel or refund funds — these actions are performed by the underlying exchange directly.

Content, prices, quotes, ratings and any other information on the website are provided for informational purposes only and do not constitute financial, investment, tax or legal advice. You are solely responsible for your decisions. Before any swap, make sure you understand the risks and have verified all parameters (recipient address, network, amount, rate).

Cryptocurrencies are high-risk assets. By using the Service you acknowledge and accept the following risks: • Loss of funds when sent to a wrong address or wrong network • Volatility and price slippage • Vulnerabilities and bugs in public DEX or bridge smart contracts • MEV attacks (sandwich, frontrunning) • Blockchain outages or delays • Errors or fraud by third parties (including the selected exchanges) • Particular pairs or networks being temporarily unavailable • Service suspension or shutdown for any reason

Transactions through DEX execute on public blockchains and are irreversible. Once you have signed and broadcast a transaction it cannot be cancelled. Fees include: our fee (0.5%), network gas, internal DEX pool fees. The actual received amount may differ from the expected one within the slippage tolerance you set. The optimal route is selected automatically at quote time. The route may include intermediate tokens and cross-chain bridges.

In this mode you send coins to a generated deposit address, and the swap is performed by a selected independent third-party exchange. • The actual rate at the time your deposit is received may slightly differ from the initially shown rate (floating) • Min and max amounts are determined by the underlying exchange • If the network or recipient address is wrong, funds may be irrecoverable • Typical execution time is 5–30 minutes but can stretch to several hours during congestion • Execution time depends on the blockchain and cannot be guaranteed by the Service • Occasionally an exchange may request additional information (refund address, source of funds) — this is outside our control

Once funds are sent to the deposit address, transactions cannot be cancelled in most cases. Always carefully verify all details before confirming each swap: recipient address, network, amount. In exceptional cases (e.g. wrong coin sent or amount below minimum) the exchange may offer a refund to your refund address or sending address. Refunds may take up to 14 days and usually involve network and sometimes exchange fees being deducted. Unclaimed funds held by an exchange are typically retained for no more than one calendar year.

Base service fee is 0.5% of the swap amount. This fee is included in the displayed rate. In DEX mode, additionally: network gas, paid by your wallet directly to the blockchain. The Service cannot know in advance the exact gas amount — the value shown is only an estimate. In Transfer mode, additionally: exchange fee (typically 0.4–1%), already baked into the quoted rate. We may change our fee at any time with notice via the interface.

While “Direct swap” mode does not identify users, in “Via exchange” mode the underlying exchanges must comply with AML / KYC requirements of their jurisdictions. In specific cases an exchange may: • Freeze a suspicious transaction for investigation • Request documents proving the source of funds • Share information with competent authorities The Service cooperates with exchanges in their investigations but has no access to frozen funds and is not responsible for third-party decisions.

Use of the Service is prohibited for: • Any activity unlawful in your jurisdiction • Money laundering, terrorism financing, sanctions evasion • Attacks on smart contracts, DEXes or other blockchain infrastructure • Automated abuse, scraping or DDoS attempts against our APIs • Using VPN or other tools to circumvent geographical restrictions • Creating fake accounts or providing false information We may restrict or terminate your access to the Service without prior notice if any of the above is suspected.

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, error-free operation, uninterrupted availability, security or absence of viruses. We do not guarantee the Service is always available, that quotes are correct, that swaps will succeed, or that prices are the most favorable.

To the maximum extent permitted by law, we are not liable for direct, indirect, incidental, special, punitive or consequential damages, including without limitation loss of funds, profits, data, reputation or opportunities arising in connection with the Service. Our aggregate liability to you for any cause shall not exceed the amount of our fee actually withheld from your swaps over the past 3 (three) months.

You agree to indemnify and hold harmless the Service from any claims, damages, liabilities, expenses (including reasonable attorneys' fees) arising in connection with: • Your use of the Service • Your breach of these Terms • Your violation of applicable law, including AML • Third-party claims related to your use of the Service

The official domain of the Service is rakoochange.tech. Any other websites mimicking the Rakoo interface or name are fraudulent. The Service is not responsible for funds sent to addresses obtained from phishing sites. Always verify the URL in your browser's address bar and use bookmarks to return to the site. We never ask for seed phrases, private keys, wallet passwords or 2FA codes.

The Service does not require registration, KYC or personal data submission when using DEX mode. Automatically collected data is limited to what is necessary for the interface to function: • IP address and User-Agent (abuse prevention) • Wallet addresses you connect • Swap parameters (pair, amount) — handled by external exchange APIs • Browser local storage for history and settings We do not share this data with third parties except as required by law, and we use it solely for technical operation of the Service.

All elements of the interface (text, graphics, logos, icons, images) are the property of Rakoo's owners or their licensors and are protected by copyright laws. You are granted a limited, non-exclusive, non-transferable license to use the interface solely for performing swaps. Any other use (copying, distribution, reverse engineering, derivative works) is prohibited.

The Service is not liable for failure or delay in performance due to force majeure circumstances, including but not limited to: acts of God, government actions, wars, terrorism, embargoes, strikes, hacker attacks, telecommunications or third-party service outages, blockchain congestion.

We may update these terms at any time. The last update date is shown at the top of this page. Continued use of the Service after changes means you accept the updated terms. If you disagree with the updated terms — please stop using the Service.

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

For questions about the Service, please email team@rakoochange.tech. We aim to respond within 24–48 hours on business days. Using offensive or threatening language when contacting support is prohibited.